Custodial parents/obligees who receive TANF are automatically provided child support services; CPs who receive medical assistance benefits are automatically offered child support services, but must complete and return the client questionnaire to establish a child support case. This includes children in the child support order who are not living in the TANF household. Any discussions between parents and the Department's attorneys are not considered confidential or privileged under Illinois law. Allocation Earmarking is for a child who is not eligible to be in a TANF case for reasons other than sanctions or receipt of SSI but at least one of the other children included in the child support order is receiving TANF. Under Illinois law, an alleged father is presumed to be the father of the child if genetic test results show the alleged father is at least 1,000 times more likely to be the child's father than a random, unrelated man in the population and the probability of paternity is at least 99.9%. This check is a refund to the noncustodial parent. In Illinois, this information must be provided to the Illinois Department of Employment Security (IDES). Illinois law requires that child support payments be withheld from thewages of the parent/obligor that is ordered to pay child support. If the noncustodial parent receives assistance in another case, count the refund as a lump sum payment. The period of time for which the review is requested. For those states that do not allow direct service, DCSS must send a request to that state's child support agency to serve an Income Withholding for Support. Child support payments can be deducted from UIB only by the Department for CPs/obligees who have a child support case. The Homeless Prevention Program provides assistance and supportive services directly related to the prevention of homelessness to eligible individuals and families who are in danger of eviction, foreclosure or homelessness or are currently homeless. If, as a result of the reconsideration, the CP/obligee is entitled to child support received by the Department, such support will be issued no later than 30 calendar days after the date of the reconsideration decision. Essentials for Attorneys in CS Enforcement 3rd Ed. As in court, paternity and child support may be established by default if DCSS has proof that the alleged father received proper notification to appear for an appointment or genetic testing, but failed to appear. Once DCSS has received an application or received a case referral from the Department of Human Services, the CP/obligee will receive a Child Support Appointment Notice or a Client Return Notice packet. All information is required. Applicants are asked to provide as much of the information requested on the application as possible. The employer must begin taking the ordered amount out of the NCP/obligors pay check the first pay period occurring within 14 business days of the date the Income Withholding for Support was mailed, faxed, or personally served on the employer. There is a fee of $6.00 to print a Child Support History. Child Support Application Child Support Estimator Enroll for Services Federal Income Withholding For Support Form For Employment Assistance Forms and Brochures Frequently Asked Questions How to Videos Illinois State Disbursement Unit Make a Payment Non-Custodial Parent Services On-Line Services Regional Office Locations Request a Modification Changes to existing orders are processed quickly. Circuit Clerks in Illinois still maintain the history of Child Support payments. Federal Income Withholding For Support Form, Child/Spousal Support for Courts & Attorneys. No message is sent to the family. Parents Home Page | HFS - Illinois If you don't know where your child's other parent is, the DCSS will assist you in locating him/her. ALL REGIONAL OFFICES ARE NOW OPEN FOR IN-PERSON ASSISTANCE ON MONDAY, TUESDAY, AND THURSDAY FROM 8:30 AM - 4:30 PM. To access your Payment History, Change your PIN or to Manage your Notifications, please provide the last four digits of your Social Security Number, PIN and Date of Birth. The parent must still make future payments. The CP/obligee is asked to provide copies of documentation to be considered to complete the reconsideration account review. Note: Child Support services are available to any parent who needs assistance in establishing legal parentage, establishing child support or medical support, or enforcing support. The CP/obligee will receive a copy of the notice when it is sent to the employer. Woodstock, IL 60098-2637. [{"code":"en","title":"Illinois' Virtual Agent","message":"Hello"},{"code":"es","title":"Agente virtual de Illinois","message":"Hola"}]. Yes, the CP/obligee will receive all of the child support and/or medical support payments made by the NCP/obligor. Due to the volume of checks processed by the SDU, you MUST follow the guidelines below to insure proper credit to your account: Illinois State Disbursement Unit No prior court order has been established for the parties. If the CP/obligee wishes to continue child support services,DCSS staff will code the case with a Family Violence indicator (FVI) so that all staff will be aware of the situation and take extra precautions to protect personal information. If the CP/obligee gets a new child support order, his/her DHS caseworker and DCSS worker must be contacted and each given a copy of the order. Just like all people have a unique set of fingerprints, they also have a unique set of genes. is in addition to the child support payment amount and any transaction or made with a credit card, with a maximum convenience fee of $60.00. Federal law requires that states offer and provide child support services (IV-D services) to all families, not just those who receive public assistance. In Illinois, a child is legally emancipated at the age of 18 years. Current support and any past due amount owed to the CP/obligee will be disbursed directly by the SDU. If genetic testing is needed to establish paternity, the testing is free for the CP/obligee and child. The Department collects child support faster when it serves employers directly rather than having to ask other states to serve the income withholding. The CP/obligee or that child may be entitled to that childs support money. Click here to find your local Regional Office. Note: If you are a state vendor trying to reconcile your payments, then you may want to use Enhanced Vendor Remittance web app instead. An account review decision will contain the following required information: The amount of funds, if any, to which the CP/obligee is entitled; The date by which such funds will be issued to the CP/obligee; The name and work location of the account review worker; A statement that the account review decision is the Departments final decision which is reviewable in state court unless reconsideration of the account review decision is requested in writing within 30 calendar days of the date of the decision; and. If none of the childs genes match those of the man alleged to be his/her father, that man is ruled out (excluded) as being the childs biological father. P.O. The amount of the child support payments will not change automatically. If the alleged father has been determined to be the father of the child, an Administrative Paternity Order will be issued by DCSS or a judicial Paternity Order will be issued by the judge. If your Child Support is ordered through the Circuit Clerks Office, you should use the following guidelines for your payments: Always include the name of the person responsible for making the payment and your court case number on the face of your check. The CP/obligee has a sudden emergency or family crisis. Persons who have questions may write the DCSS Regional Office listed below for their county or may call the Child Support Customer Service Call Center at 1-800-447-4278. If a Child Support recipient receives Public Aid, ONLY the Illinois Department of Healthcare & Family Services can change the address to which your Child Support check is sent. At this time, registration is only available through the full website. When the judicial process is used, the Department is represented by the county States Attorneys Office or the Illinois Attorney Generals Office. The number to call to reach the AVRS is: Please enable JavaScript in your browser for a better user experience. Calling the Child Support Customer Service Call Center at 1-800-447-4278 (persons using a teletypewriter or TTY device may call 1-800-526-5812); or Visiting any DCSS office; Applicants are asked to provide as much of the information requested on the application as possible. Payments - The Illinois Office of Comptroller Since there is no fee for child support services, nothing will be retained by the Department. The Department of Human Services administers the program in Illinois. You are entering a secure area. If the parents are not married or in a civil union when their child is born, hospital staff will give them a Voluntary Acknowledgment of Paternity (VAP) form. If the childs genes match those of the man tested, he is ruled to be the childs biological father. 15,926 Click Here for Details Watch Comptroller Mendoza's Latest Updates Play Video Comptroller Mendoza's Message on MAP Grants To access your specific case information, you will need your Social Security number and the date of birth of a child in the case. To find out how to receive child support disbursements or to get help on other Child Support Enforcement Services, you can call the Child Support Help Line at 800-447-4278 or visit the Illinois Child Support Enforcement web site at https://www.illinois.gov/hfs/childsupport How long will it take to get my disbursement? Send your Child Support payment to: McHenry County Circuit Clerk If the client reports receipt of a payment with code 622. The ILSDU processes child support checks received from employers and non-custodial parents and disburses the funds via check, direct deposit or debit card to the receiving families. If the child is in high school when he/she turns 18, child support could continue until the child graduates high school or turns 19, whichever comes first; The CP/obligee fails or refuses to cooperate when DCSS needs help in proceeding to the next step in providing services; The CP/obligee fails to advise the DCSS of her/his mailing address; DCSS is notified in writing that child support services are no longer wanted;*. The registration fee charged The Illinois Department of Healthcare & Family Services offers free child support enforcement services to Illinois families. 1-800-843-6154 Make a Payment | HFS - Illinois If the alleged father has been determined not to be the father of the child, DCSS will issue an Administrative Order of Non-Paternity or the court will issue an Exclusion Order. Attention: Child Support Child Care Payment Rates - Rates apply to all child care except the adult/teen/child care disregard. Box 5400 . A law passed in 1997 requires employers to report every new person they hire within 20 days. Payment of your $36 annual Support Service Fee can be made with a separate check payable to Circuit Clerk. The ILSDU is the payment processing center for Illinois child support payments. Information and an application can be provided at any DCSS office. Note: Individuals do not need to be a Department of Human Services client to receive child support services. Once registered, you can make your child support payment using Visa, MasterCard or Discover. Please be aware that the Bank has up to two working days to post payments to your card from the time the Comptroller issues the payment. Credit Card Convenience Fee - a 2.95% convenience fee is charged to all payments Genetic testing is very accurate. The CP/obligee may request a reconsideration even if a request for an explanation has been requested. In both instances, DCSS will schedule the testing. This is a secured portal for users of the Illinois State Disbursement Unit System, which processes child support checks received from employers and non-custodial parents and disburses the funds via check, direct deposit or debit card to the receiving families. Fill out an application or call 1-800-447-4278 for assistance. HFS sends HFS 2876, Responsible Relative Letter, to the noncustodial parent to give a written explanation of the refund reason. Click. County Government DEPARTMENTS A-I Circuit Clerk Civil Information. It is not necessary to request a reconsideration before an action is filed in state court. DCSS will submit child support cases to the Illinois Comptroller, which in turn will submit reports to credit bureaus, thus damaging the paying parent's credit score. *Note: Although child support services may stop, all future child support payments will be issued by the State Disbursement Unit if the support is paid through income withholding. The reason for disagreement with the decision. 02. ALL REGIONAL OFFICES ARE NOW OPEN FOR IN-PERSON ASSISTANCE ON MONDAY, TUESDAY, AND THURSDAY FROM 8:30 AM - 4:30 PM. The fee schedule is: Payments of $0-$500.00 - a Flat Rate fee of $14.95. DCSS does have agreements with all of the states, some countries, and some tribal child support programs in order to help each other. There are instructions on the VAP for completion and mailing to DCSS. Carol Stream, IL 60197-5400. . There is a registration process for first time users. Be sure to include your case number and Support Service Fee on the face of your check and mail to: Click here to pay your support service fee online. Woodstock, IL 60098-2637. Fees The Employee Database tracks salary information on state employees from the current year as well as previous years. A decision on the reconsideration request will be issued no later than 15 calendar days after the date the written reconsideration request was received by the Department. Illinois State Disbursement Unit Always include the county name (McHENRY) and/or our county number (17111) on your check. The Illinois State Disbursement Unit (SDU) has implemented a toll-free customer service Automated Voice Response System (AVRS). For more information on this program, call the All Kids Hotline at 1-866-ALL-KIDS (1-866-255-5437). Ask the parents to complete paternity related forms if paternity has not been established for the child(ren). It can take up to 7 business days before your payment is posted to your Child Support Account. If the parties have received state assistance, and/or there is an Order for Income Withholding, these payments MUST be sent to the State Disbursement Unit. A VAP can be completed, signed, witnessed, andfiled atany time for any child, The Departments website - www.childsupport.illinois.gov, Any state or local Registrars office; or. If the child support order does not say how much of the child support is for the child receiving SSI, DCSS will divide the child support equally among the children and send the CP/obligee the equal share for the child receiving SSI. Parents under the age of 18 can apply for and receive services. Illinois State Disbursement Unit Grace B. Hou, Secretary, IDHS Help Line This may occur if Illinois has authority over an NCP/obligor who does not live in Illinois if: The NCP/obligor is personally served a court order in Illinois; The NCP/obligor voluntarily accepts Illinois authority; The NCP/obligor previously lived with the child in Illinois; The NCP/obligor lived in Illinois and supported the mother before the child was born; The child lives in Illinois because of the actions/directives of the NCP/obligor; or. Insurance plan information is sent to the CP/obligee and the Department by the employer's insurance plan administrator. These legal representativeshandleDCSS cases in circuit court as the attorneys for the Department and do not legally represent parents, in court or out of court, as clients. The U.S. Attorney Generals Office may establish a cooperative agreement with a foreign country if one does not currently exist. We also offer video conferencing appointments, contact customer service for more information at 800.447.4278. The Client Return Notice will list the information/documents the CP/obligee needs to either mail or bring to the DCSS Regional Office. Please turn on JavaScript and try again. To find out if we are holding payments or refunds for you, please click on the link below or call 1-800-447-4278. JB Pritzker, Governor Theresa Eagleson, Director. Federal law requires that states offer and provide child support services (IV-D services) to, Legally establish paternity (the childs father) if the parents are, Change the amount of a child support order (also known as, et or modify (change) a custody or parenting time (visitation) order; or, www.illinois.gov/hfs/ChildSupport/parents/, If the parents are not married or in a civil union when their child is born, hospital staff will give them a Voluntary Acknowledgment of Paternity, If there is cause for concern of family violence, contact the Department of Human Services caseworker or the DCSS Regional Office for help. If you still receive TANF, your caseworker must reduce your assistance payment by this amount. to make payments. If the NCP/obligor lives outside the state of Illinois, including some other countries, DCSS may still be able to help the CP/obligee get child support. If the parents provide enough information over the phone and/or by mail, an appointment/interview may not be necessary. It is our goal to be responsive to you, and to provide you with excellent customer service. If the child(ren) has/have been removed from the TANF case and the NCP/obligor stops paying, it will take 45 days for the child(ren) to be added back into the case. All Rights Reserved. The NCP/obligor may then ask DCSS to review the account to determine if the amount of past-due child support is correct. Also, if past-due support is owed at emancipation, the amount that had been paid for current support may be extended until the past-due amount is paid off. DNA is found inthose genes. Ifthe CP/obligee has a good reason for missing an appointment she/he must contact the DHS caseworker or the DCSS Regional Office before the appointment or as soon as possible afterward. Taking this precautionmay slow down the receipt of dependent healthcare paper work, but the family is protected. If you have an active child support case you can access your: There are two quick and convenient ways to receive your child support electronically from the State Disbursement Unit (SDU). Missouri AG subpoenas St. Louis mayor, comptroller in Kim Gardner case It allows users to print forms, get answers to frequently asked questions, view payments history and more. The Department of Healthcare and Family Services places payments and refunds on hold when problems are encountered with mailing addresses. If there is cause for concern of family violence, contact the Department of Human Services caseworker or the DCSS Regional Office for help. The AVRS is available to answer your call in both English and Spanish, 24 hours per day, 7 days per week. are in addition to the child support payment amount. We have collected more child support than you received in TANF or AFDC. Health information and services provided by IDHS and other state agencies, Information and notifications for the Mental Health Medicaid Waiver 1915 c. The Supplemental Nutrition Assistance Program (SNAP) (formerly Food Stamps) helps low-income people and families buy the food they need for good health. If the custodial parent/obligee does this, benefits will not change. Parents can call the Child Support Customer Service Call Center at 1-800-447-4278 or write the DCSS Regional Office in their area to request the account review. If the agency submitting a voucher for payment to be made by the IOC has flagged it as confidential, the text will not display the same amount of information as other payments. It is also very helpful to report changes in telephone numbers. If the child support order also includes other children in the household who are on TANF, DCSS will send the share of the child support that belongs to the child who is not in the TANF case. The Circuit Clerk in each county is responsible for maintaining a history of the Child Support paid on each case in their county. Custodial parents/obligee who receive TANF should contact their Department of Human Services (DHS) caseworker if: The mother got pregnant because of rape or incest; Someone is working with them to decide if they should continue to be the caretaker for their child(ren); They are afraid because they and/or their child(ren) have been or may become victims of domestic violence involving the NCP/obligor. This is called Current Excess Child Support. The Circuit Clerk keeps a record of every payment made for Child Support. Any money collected out-of-state is sent back to Illinois to be forwarded to the appropriate person or state agency. This is called a "sanction." DCSS has a number of resources to help locate NCPs/obligors includingdata matches with: The Illinois Department of Employment Security; and. The Department of Human Services (DHS) caseworker must be contacted for more details about this process. Child Support Account Services - illinois.gov The Illinois child support program is for families. It is a secured portal. made with a credit card, with a maximum convenience fee of $60.00. If you have state-specific questions, please call your State Subsidy Contact Person or the NACAC Subsidy Representative (listed above) for more information. If the NCP/obligor files for unemployment insurance benefits in another state, some states allow other states to serve an Income Withholding for Support directly on the agencies that administer those benefits. Grace B. Hou, Secretary, IDHS Help Line When there is a match with the NCP/obligor in the DCSS computer system, an Income Withholding for Support will automatically be sent to the NCP/obligors new employer. All information is required. forward money to another state on behalf of a caretaker relative. Accounts Payable includes what is currently at the Illinois Office of Comptroller and the estimated $325 million with state agencies. The Circuit Clerk will send an annual notice of Support Service Fees due. Child support and/or medical support payments collected that are more than the current support obligation will be sent to the CP/obligee for past-due support owed. HFS sends HFS 2876 to the noncustodial parent to give a written explanation of the refund reason. to the first payment on a new bank or PayPal account. You need to call the Disbursement Unit's customer service number at 877-225-7077. Click here to find your local Regional Office. Child support is ordered until the youngest (or only) child reaches the states legal age of emancipation. $1,608,073,270.51 Vouchers Pending Includes vouchers and transfers to other state funds. If health insurance coverage is not available through a parent'semployer or trade union, the parent may be ordered to pay the insurance premium, add the child(ren) to any other available group plan, obtain private health insurance coverage, or be orderedto pay a monetary amount to cover health care needs. child support payments in Illinois. A statement that the CP/obligee may request an explanation of the decision by telephone inquiry to a toll-free number or in person at a Department local office arranged by appointment through the toll-free number. In Illinois, the method used to set the amount of child support isincome sharesbased onboth parents' net income and the number of children included in the child support order using the Illinois child support guidelines.