The estimated base pay is $33,354 per year. 6,976 jobs available in Greenville, PA on Indeed. Does anyone have any tips or advice? Customers love staff who are polite, attentive, and accommodate any and all requests. A customer service representative job description should include all relevant information about the position, from its required qualifications and preferred skills to its duties, and what. Determined customer needs by asking relevant questions and listening actively to the responses. To see our openings at a store, please go here. Additional pay could include bonus, stock, commission, profit sharing or tips. Service Staff Job Description | Velvet Jobs print now Tags Arm Guard. The best advice I can give is to offer the same premier service you gave at your previous position, bosses like employees who go above and beyond for customers. Proficient is problem solving and team work in the customer service industry for four years. Do the unexpected. I am available for on-site or remote labor, as well as relocation within the continental United States. Customer Service Staff professionals working at Publix have rated their employer with 3.7 out of 5 stars in 715 Glassdoor reviews. Customer Service Staff professionals rate their compensation and benefits at Publix with 3.7 out of 5 stars based on 715 anonymously submitted employee reviews. 401k contributions, employee stock purchase plans, and insurance options for full-time and part-time employees. :) Hopefully some of these tips stick! If you share that passion, consider applying at Publix, a company widely recognized as a leader in the supermarket industry. Customer Service Job Description Publix Job Descriptions - DailyWorkhorse.com Routinely handled store cash and check deposits, ordered store change,stamps, and Lotto. You'll be taken to your account as soon as you click the login button.Cron job scheduler for task automation and management. Were looking for friendly, customer-service-oriented people to join our hard-working team. Publix is known for its excellent customer service and friendly staff. Very few managers will get mad at you for taking care of a customer. . The self-service site for Publix employees will allow you to gain access to your personal data. western unions/ money orders/checks there prob is something fishy. This site uses cookies and related technologies for site operation, and analytics as described in our Privacy Policy. Customer Service Staff - Publix Super Markets - LinkedIn The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Routinely helped as many as 100 or more customers each day in a high-volume retail outlet. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Greenville Indeed JobsIndustrial & Manufacturing Job Opportunities in Impress your customers with top-notch products and presentation like Publix does. I'm a full time CSS in line for CSTL and I still take notes about things that I learn everyday. Job Description | Publix Customer Service Jobs - Publix Super Markets Customer Service Agent, Part -Time, HS 3, Benefits - Lakeland Job in Know Your Worth. Publix Employee Reviews for Customer Service Representative - Indeed Publix. Customer Service Staff Resume Example - livecareer Front Service Clerk (or Bagger) | Job Description | Publix Customer I'm very driven and aggressive in terms of self progression within the company. Our Customer Care department hours are 9 a.m. to 6 p.m., Monday through Friday, and 9 a.m. to noon on Saturdays. This rating reflects the overall rating of Publix and is not affected by filters. Thanks!. We are the top United Way contributor in the world and recognized as the #1 Global Corporate Leader. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Provide the best customer service you can because public is all about that.. bed in your best behavior at all time. While you wait, we have plenty of expert career advice on our blog. Customer Service - Urgent at Staff Partners Business - GrabJobs Responding promptly to customer inquiries. Job description: We're looking for an experienced, motivated and qualified candidate for the position of Customer Service Specialist to join our growing team. Working at Publix Super Markets | Publix Jobs and Careers .css-30w4xf{display:none;}@media screen and (min-width: 48em){.css-30w4xf{display:inherit;}}Sign In / Create Account.css-1edzhxc{display:inherit;}@media screen and (min-width: 48em){.css-1edzhxc{display:none;}}Sign In / Sign Up, Sign in or create an account to save jobs, Come join the Publix Team! Your input helps Glassdoor refine our pay estimates over time. Contact Us | Publix Super Markets Performed store opening duties, including counting cash drawers and checking all equipment for proper function Operated a cash register for cash, check and credit card transactions with 99% accuracy. Glassdoor reports an average annual salary of $37,703 for customer service team leads, based on 8,587 . Alerted customers to upcoming sales events and promotions. These alerts will only be sent for corporate, I/S, manufacturing, distribution, and pharmacy jobs. Filter your search results by job function, title, or location. KEY NOT FOUND: ei.filter.lock-cta.message. For more information about our career opportunities, benefits, career paths and more, visit www.publix.jobs. Were looking for friendly, customer-service-oriented people to join our hard-working team. Explore. Cleaned and organized the store, including the checkout desk and displays. Today's top 150 publix customer service job description are now available at WorldScienceJobs. Open and maintain customer accounts by recording account information, Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution, Maintain financial accounts by processing customer adjustments, Recommend potential products or services to management by collecting customer information and analyzing customer needs, Prepare product or service reports by collecting and analyzing customer information, Contribute to team effort by accomplishing related results as needed, Identify and assess customers' needs to achieve satisfaction, Build sustainable relationships of trust through open and interactive communication, Provide accurate, valid, and complete information by using the right methods/tools, Meet personal/team sales targets and call handling quotas, Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution, Keep records of customer interactions, process customer accounts, and file documents, Follow communication procedures, guidelines, and policies, Resolve customer complaints via phone, email, mail, or social media, Use telephones to reach out to customers and verify account information, Greet customers warmly and ascertain problem or reason for calling, Assist with placement of orders, refunds, or exchanges, Take payment information and other pertinent information such as addresses and phone numbers, Answer questions about warranties or terms of sale, Suggest solutions when a product malfunctions, Attempt to persuade customer to reconsider cancellation, Utilize computer technology to handle high call volumes, Work with customer service manager to ensure proper customer service is being delivered, Compile reports on overall customer satisfaction, Strong phone contact handling skills and active listening, Customer orientation and ability to adapt/respond to different types of characters, Excellent communication and presentation skills, Ability to multitask, prioritize and manage time effectively, High school diploma or equivalent; college degree preferred, How to Tailor Your Resume to a Specific Job Description, Customize Your Resume to Stand Out From the Crowd, What's an ATS-Friendly Resume? Handles money services such as check cashing, lottery, gift cards, money orders and Western Union transactions. With more than 212, we offer you a chance to evaluate your career. Please email us after completing your application to introduce yourself and schedule an interview with store management. Assisted customers in finding out-of-stock items. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Be sure to select "Cashier" as your job interest. 2023 TopResume, All Rights Reserved. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. And that's one of the cheaper options., Reasonable stock prices and easy to purchase if you work there., Founded in 1930, Publix Super Markets is the largest employee-owned supermarket chain in the United States. Are there any front desk associates that can give me any useful advice to get me better prepared for my chance within the next month? Acknowledging and resolving customer complaints. The job description of the customer service leader is to motivate, coach, inspire, train and direct the customer service team on the best ways and approach to relate to customers as they attend to their needs. Your information is secure. Guaranteed positive customer experiences and resolved all customer complaints. Growing your career as a Full Time Customer Service is a fantastic opportunity to develop useful skills. Opened and closed the store, which included counting cash drawers and making bank deposits.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Balanced the needs of multiple customers simultaneously . Learn about Publix culture, salaries, benefits, work-life balance, management, job security, and more. add to list. Customer Service Staff, 04/2010 to Publix - City, STATE, . Cashier Job Description Template - Monster for Employers | Monster.com Publix customer service staff job description Publix customer service clerk job description And dont be worried about making mistakes back there. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Take charge of the front show them that you can handle your cs desk and also the registers/parking lot. Publix is an equal opportunity employer committed to a diverse workforce. 64%. "Open door policy," is conditional to some managers/DMs/etc. Apply for positions with the City of Greenville by browsing to the Current Job Openings page. Related Searches:All Customer Service Staff Salaries|All Publix Salaries. Get started with your Free Employer Profile, Customer Care Agent, Part-Time, HS4, Public Affairs, Customer Service Agent, Part -Time, HS 3, Benefits, Customer Claims Unit Adjuster, HS5, Risk Management, The Ultimate Job Interview Preparation Guide. Job Description For Publix Cashier | Now Hiring - CareHealthJobs I start my CSS training this week. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. This is a lower than average score with the overall rating of Publix employees being 3.8 out of 5 stars. Customer Service Staff Publix Supermarkets Inc - City, STATE Maintained established merchandising standards, including window, sales floor and promotional displays. We're looking for experienced individuals who know what they want out of their careers, and who want an opportunity to make a real difference with one of the world's largest financial institutions. The Publix employee always wants to work extra hours beyond his normal schedule. Answered customer telephone calls promptly and in an appropriate manner. add to list. We value the environment, our customers, our associates, and our community. Be yourself Pros Good lunches Cons Short breaks Team Lead Resume Examples & Samples for 2023 - JobHero It never ceases to amaze me the way Publix managers treat Customer Service Staff to be be able to do it all - and yet I recently found out that their job class is grossly underpaid versus the responsibilities they hold. - Categorize issues based on priority groups. Favoritism, "he-said, she-said," can ruin careers, petty behaviors from various associates that dictate schedules. This store is currently under construction and scheduled to open this Spring. Finish anything you start working on. Highlights Possess exceptional organizational and interpersonal attributes and a proven determination to succeed.Highly-skilled in managing multi-functional staff members using dynamic follow-through,astute professionalism, and a stellar work ethic. A smile is cheaper than hostility. Because they ring up groceries, they also play an essential role in our profitability. Create an account to follow your favorite communities and start taking part in conversations. We employ over 225,000 associates in seven states. Be sure to select "Cashier" as your job interest. It makes finding mistakes so much easier. Get Directions. -Positive work environment (friendly coworkers and management) -Rewarded for hard work (yearly raises, $100 gift cards every few months, coupons for free subs, free food on special occasions, etc.) Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. Worked as a team member performing cashier duties, product assistance and cleaning. Customer Service Leader Job Description, Key Duties and Responsibilities