List your ticket in three easy steps. I still haven't received anything and can't find any point of contact for ticketek marketplace. But the question is, which among the two sites offers promising services for you? Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. Calls to the only listed number for Ticketek are just cut off. These cookies are set by our 3rd party analytics tool, Segment. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. Press J to jump to the feed. 104 Views. Sell tickets directly from your Ticketek Account. 309. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. If you only have a screenshot (an image file) from a friend, but not the actual link Their customer service to follow up and right the problems is poor. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. Safe, Fast and Verified Buy and sell tickets safely at Ticketek Marketplace New Zealand . I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). Florence and the Machine. A: No, all tickets are only available within 72 hours of the performance date. Couldn't be easier. the actual Ticketek mobile link. You can also reach out to them through @TicketmasterCS account on Twitter. A truly digital company, ticketek.com.au is Australia's . we hold on to your ticket until payment is received and any fees are clearly outlined. Inspite of giving all the details, continuous email stating - send it in new format or send more information. I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. I have not been paid yetI have taken the matter to the Dept of Fair Trading. Sold tickets via Marketplace early Sept for an event 3 Oct. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. General 1. ticketek marketplace fees. If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! I tried calling, emailing before the show, had I had a response we would have made the show. Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. . HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC In the end I went to consumer affairs and they got it sorted. large number of requests we have received lately, it is taking us slightly longer than usual to respond. (Maybe the large number of requests was due to the website not working. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. If this actually happens, how are you going to book the tickets? : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. Ticketek Marketplace offers ethical ticket exchange for Australian How can we help you? The Box Office is located at the Western Entrance and best . Wow, I hope it doesn't take that long. I have provided this evidence to Ticketmaster Resale. Sell tickets directly from your Ticketek Account. You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. what exactly is their $15 fee paying for? We Need A Royal Ticketek Commission - Lifehacker Australia Did any of you who sold get paid for the tickets once they were resold? Ticketek Marketplace - Buy and Sell Tickets Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. When you look at the prices of tickets, they are reasonable, similar to any other marketplace. Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. June 14, 2022; jeep renegade 4x4 usata francoforte sul meno; astrological predictions for trump 2022 . Is buying tickets from Ticketmaster safe? OriginalNumber5905 5 mo. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Amanda Allison. Ticketek Marketplace Terms and Conditions of Sale. Idk but if anyone knows how the hell to get in contact with them then let me know. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. I have sent my concerns to the Victorian Ombudsman. Ticketek AU - Apps on Google Play Once you are sure about the event, tap on the get tickets option and it will first take you to select seats. Why does Ticketek Marketplace charge fees? I followed all the steps; uploaded the ticket - exactly as I received it from the vendor. * They also charged me $100 administration fee (for what?!) About Ticketek. All rights reserved. I am yet to receive any money and there is no where to contact anyone. Their customer service to follow up and right the problems is poor. They asked me to DM them and then said we cant help you. Get a real job. Ticketek Marketplace is the only official re-seller we approve. Sell Ticketek tickets | Tixel These links can be pasted on our mobile ticket Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services . Press question mark to learn the rest of the keyboard shortcuts. We'll automatically reissue all tickets to the buyer. you can just upload the file on this page and in a few clicks your listing will be live. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. I am up to 3 support tickets lodged with not a single reply. Seven tries before I finally got my second choice of seats. Yes please. Image Based Life > Uncategorized > ticketek marketplace fees. If you look closely at your original order confirmation email, there is a section that Analytical cookies It doesnt charge additional service fees for sellers. Venue Info | RAC Arena Keep in mind that you should make your request within 60 days after the event date. Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? These cookies are critical to the basic site functionality of Tixel and Ticketek marketplace : r/australia You may even reserve seats and pay for them later. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. etc. Ticketek Voucher: $25 OFF Mar 2023 | Nine If you did not find an answer over there, then you can submit a request through the sites Help Page. Buy guaranteed tickets for sold out events at a fair price. I received an email stating that they had been purchased and the money would be in my account 10 days after the event. No record of the sale on the website under my account. Travancore, VIC. After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. Have consumer affairs gotten back to you? Click List a ticket. The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! For Light Creatures please phone Adelaide Zoo on 8267 3255. [2022], Gametime vs Ticketmaster: Which Is Better For You? Tixel is a safe ticket marketplace to trade tickets from Ticketek. * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. Deals/Discounts Phrase here when you book this 8 hour private tour in Taipei City, Yahliu Geopark, and Jiufen with hotel pick-up! The working of Ticketmaster is similar to any other trusted marketplace. Takes days, even more than week to get reply. According to Ticketmaster's policy, on the average amount of ticket price, 30% of it is being charged as fees. for all major ticketing companies, We use cookies to make your experience on Tixel better. Ticketek Australia Just go to the Sell through Ticketek account page and choose "Tickets are in my They need a better system and more staff it seems. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. broker) to get Avoiding TICKETEK Fees? - Finance - Whirlpool.net.au The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. I happen to know for a fact that the people who purchased my tickets had successfully entered the venue and enjoyed the concert!! loud house bad luck crossover fanfiction. Always come back with request for more info. Here, you'll have the option to click a button to say you're interested. We use modern, anti-fraud technology and hang on to tickets until payment is received. Buy tickets for all AFL rounds of the AFL Premiership Season from The Ticket Merchant - no hidden fees, safe, secure & 100% guaranteed. The only reason I used marketplace was because everyone said it was the most trusted way of selling tickets, otherwise I would've gone to Gumtree or something else. 3.) You'll get your money back and another fan gets to go to the show. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. ! The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand . There is no customer service centre you can call, just an automated voice call telling you to email. If they are still using the Atlassian support portal like last year, you need to click "View request" near the bottom of the email. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. Scroll down and click the big "Sell Your Tickets" button. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. By purchasing a ticket, you agree to be bound by these Terms and Conditions. Does anyone know what to do about this?